Hotel Management
Capitalising on your hospitality
Hotel industry know-how
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Yes, it can be done!
We design hotel management contracts tailored to your needs. Whether you own the premises or the business of a hotel, we free you from the constraints of running your establishment and ensure recurrent income.
We bring together all the areas of expertise essential to the management of your property.
Redefining the concept
of your hotel
Design and construction management
Manage the life of your hotel
from A to Z
Administrative, commercial, marketing and human management
Optimising your assets and revenue management
Guaranteed on-going profitability
Our missions on your behalf
REVENUE MANAGEMENT & DISTRIBUTION
- Analyze the competitive environment (OTA Insight, MKG)
- Set up and manage distribution channels (Booking.com, Expedia...)
- Define and manage products and offers (room categorization, creation of packaged offers...)
- Define and manage the pricing strategy on a daily basis (adjustment of public rates, group rates, etc.)
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SALES
- Centralize and process group requests
- Discussing with the client until the contract is finalized
- To make the link with the hotel for the follow-up of the file on the spot
MARKETING, COMMUNICATION & EVENTS
- Manage the daily operational marketing (visual supports, digital, signage)
- Supervise written or oral communication to third parties (press, internet...)
- Develop and implement an event program
OPERATIONS & REPORTING
- Advise the hotel management in its daily missions
- Ensure regular quality monitoring and define related action plans
- Develop regular reporting to partners
- Develop and define the purchasing policy
- Evaluate and optimize the carbon footprint of hotels
TECHNICAL
- Ensure compliance with ERP regulations
- Negotiate and implement maintenance contracts
- Assist in the preparation of safety commissions
- Implement a preventive maintenance plan
HUMAN RESOURCES
- Comply with the provisions of the HCR collective agreement
- Prepare and manage recruitments
- To advise and assist in the management of conflicts and disciplinary procedures
- Collect and prepare payroll elements
- Monitor, develop and manage the skills of the team
What’s our difference? The human touch. And you! Investors, owners, employees and clients. For us, it’s all about attention to detail, our relationship with you and trust.